Privacy Policy

Privacy Policy

Introduction

Welcome to https://desert-safari-package-in-dubai.terratrek.net (hereafter referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you interact with our online platforms, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://desert-safari-package-in-dubai.terratrek.net
  2. Mobile applications and online services offered by us
  3. Interactions on social media platforms that we manage
  4. Any other digital resources or tools provided by our company

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before using such services.

Processing Activities

This policy outlines our practices when:

  1. You use our applications and services as an authorized user.
  2. You visit any of our websites linked to this Privacy Statement.
  3. You receive communications from us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal information to enhance your experience and provide tailored services:

  1. Account Information: This includes your username, registration details, and profile settings.
  2. Payment Information: Details related to your payment methods, such as credit card numbers, billing addresses, and transaction histories.
  3. Financial Information: Data about your financial status or banking accounts, if you choose to provide it for specific transactions.
  4. Purchase Information: Records of products or services purchased from us, including order details and preferences.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device tokens.
  6. Location Data: Information about your geographical location, obtained through GPS or similar technologies.
  7. Feedback: Comments, reviews, and responses you provide to improve our services.
  8. Social Media Information: Data from social media platforms when you interact with us on these sites.
  9. Product Information: Details about products or services that interest you, including preferences and interactions with marketing materials.

We collect this data through various means: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party partners who assist in our operations.

Cookies

Our website uses cookies to enhance your browsing experience and provide valuable insights for service improvements. Cookies are small text files stored on your device by the websites you visit:

  1. Strictly Necessary Cookies: Essential for basic site functionality, ensuring secure connections, and maintaining session information.
  2. Preference Cookies: Used to remember your preferences and settings, like language selection or layout choices.
  3. Analytics Cookies: Track website usage, gather statistical data, and help us understand user behavior to enhance our services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes it was collected for, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is no longer relevant, we delete or anonymize the data securely.

Security Measures

We implement robust security measures to safeguard your personal information:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy standards to process data on our behalf.
  3. Access Controls: Our systems have access controls in place to restrict unauthorized personnel from accessing sensitive data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us immediately so that we can take appropriate action.

Your Rights

Depending on your jurisdiction and local laws, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal information we hold about you.
  2. Rectification: The right to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  4. Restriction: The ability to limit the use or processing of your data.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.
  8. Complaints/Appeals: The right to lodge complaints with supervisory authorities and seek redress for any perceived breaches of data protection laws.

To exercise these rights, please contact our Data Protection Officer or Privacy Team using the contact details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage you to review it periodically for the latest information.

Contact Information

For any queries, requests for data removal, or privacy-related concerns, please contact us:

  • Email: contact@desert-safari-package-in-dubai.terratrek.net
  • Postal Address: [Provide physical address]

We appreciate your trust in our company, and we are committed to maintaining the highest standards of data privacy and security.